Business Policy

Business Policy - We by RJS

Welcome to we by RJS. Our business policies are designed to ensure a smooth and satisfactory shopping experience for all our customers. By shopping with us, you agree to the terms outlined in our policies below.

1. Order Processing

- All orders are processed within 1-3 business days. You will receive a confirmation email with your order details once your purchase is complete.
- Orders cannot be modified once they have been placed, so please ensure all details are correct before completing your purchase.

2. Payment Terms

- We accept various payment methods, including credit/debit cards, online banking, and Cash on Delivery (COD).
- For Cash on Delivery orders, payment must be made in full at the time of delivery. Please ensure someone is available to receive and pay for your order.

3. Shipping Policy

- We offer nationwide shipping with delivery times varying depending on your location.
- Shipping fees will be calculated at checkout based on your order size and delivery address.

4. Return Policy

At we by RJS, customer satisfaction is our priority. However, due to the nature of our products, we have specific guidelines regarding returns:

- Wrong Item Received: If you receive an incorrect item, please contact our customer service within 7 days of receiving your order. We will arrange for a replacement or a full refund once the wrong item is returned to us in its original condition.
- No Change of Mind Returns: Please note that we do not accept returns based on a change of mind. We encourage you to review your order carefully before completing your purchase to ensure it meets your needs.

5. Exchanges

- We currently do not offer exchanges. If you have received a wrong item, you can return it as per our return policy, and a new order can be placed for the desired product.

6. Cancellation Policy

- Orders cannot be cancelled once they have been confirmed. Please double-check your order details to avoid any inconvenience.

7. Contact Us

For any inquiries or assistance, feel free to reach out to our customer service team at [contact email/phone number].

Thank you for choosing we by RJ. We appreciate your understanding of our business policies and look forward to serving you!